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Privacy Policy

 

Socially Missing Out LTD is committed to protecting and respecting your privacy.

 

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, engage our services, or communicate with us.

 

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Company Name: Socially Missing Out Ltd
Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: michaela@sociallymissingout.com

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2. Information We Collect

We may collect and process the following types of personal data:

  • Email address

  • Phone number

  • Business name

  • Billing address

  • Payment information

  • Information you provide when completing contact forms

  • Information shared during consultations or onboarding

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When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on pages

  • Referral source

This data is collected via cookies and analytics tools.

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3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries

  • Provide our social media marketing services

  • Manage client accounts

  • Process payments and invoices

  • Improve our website and services

  • Send marketing communications (where consent has been given)

  • Comply with legal obligations

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We only process your data where we have a lawful basis to do so, including:

  • Contractual necessity

  • Legitimate business interests

  • Legal obligations

  • Your consent

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4. Marketing Communications

If you opt in to receive marketing emails, we may send you updates, offers, and industry insights.

 

You can unsubscribe at any time by:

We do not sell your personal data to third parties.

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5. Sharing Your Information

We may share your data with trusted third parties where necessary to provide our services, including:

  • Payment processors

  • Website hosting providers

  • Email marketing platforms

  • Analytics providers

  • Advertising platforms (such as Meta or Google Ads)

All third parties are required to process your data securely and in accordance with data protection law.

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6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Comply with legal, accounting, or tax obligations

  • Resolve disputes

When data is no longer required, it is securely deleted.

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7. Data Security

We implement appropriate technical and organisational measures to protect your personal data from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

However, no method of transmission over the internet is completely secure.

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8. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at michaela@sociallymissingout.com.

If you are not satisfied with how we handle your data, you have the right to complain to the:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

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9. Cookies

Our website uses cookies to enhance user experience and analyse website traffic.

You can control cookie preferences through your browser settings.
 

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10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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